air pro 4 case not charging earphones

Sep 14,2025
U465144380
Sep 14,2025 at 6:47 am
Sep 14,2025 at 6:47 am

when i open it, my pro 4 case just shows 1 or 2 dots for 1 second and then all dots blink 5 times and then turn off. even when its charging all the dots continuously blink and dont charge my earphones at all.

ive tried factory resetting and resetting earphones, doesnt work. and it cant be a contact issue as it seemed back to normal randomly for like a period of 10 min and charged my earphones till ard 20%, then stopped working again??

could be a water issue as the case did come into contact with water like a few days back, but shouldnt it hv dried by now. any ideas😭😭

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U465144380
Sep 14,2025 at 6:53 am
Sep 14,2025 at 6:53 am
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EarFun CS Team

Staff Member

Sep 15,2025 at 1:39 am
Sep 15,2025 at 1:39 am

To assist you further, please email your order number to our customer service team at:

service@myearfun.com

 

We'll address your concern promptly once we receive your details.

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