Bad Quality with Video Mode

Apr 28,2023
fuzzy234
Apr 28,2023 at 8:47 am
Apr 28,2023 at 8:47 am

Hi,

is it normal to have Cracking and popping Noices ind Video mode when the Uboom is close to the source?

I tested this with two diffrent Devices (IPhone/Windows Laptop).

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EarFun CS Team

Staff Member

Jun 02,2023 at 9:34 am
Jun 02,2023 at 9:34 am

Hi friend, 

 

Thanks for choosing EarFun. Sorry for the late reply and the inconvenience caused. 

 

Could you please send us your order number and a video to show the issue so we can give feedback to our product team to check? Please email our customer service team via service@myearfun.com. 

 

Sincerely,

 

EarFun Customer Service Team

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U405770884
Jul 02,2023 at 5:53 pm
Jul 02,2023 at 5:53 pm

Hey man, idk if you already fixed your issue, but I had the same thing and updating to 0.5.0 firmware fixed it completely

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