Closing charging case when using different foam tips

Sep 22,2024
U300738349
Sep 22,2024 at 7:22 pm
Sep 22,2024 at 7:22 pm

I have the Air Pro 2 and I'm quite happy with them but the standard foam tips never  stayed in my ears (I have weird ears) so I replaced the foam tips to something different. My problem is the new tips are slightly longer and now the charging case won't close properlly. The case needs to close properlly or the buds seem to slowly discharge. I can use a strong elastic band around the case but  this isn't ideal. I could also remove the tips before putting the buds back in the case but again this isn't ideal.

Any suggestions?

PS Could the designers of the case please consider this  issue in future.

PS2 I've only just joined to post this query but I've had to enter 4 captcha codes - isn't this a bit excessive?

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EarFun CS Team

Staff Member

Sep 23,2024 at 2:26 am
Sep 23,2024 at 2:26 am

Thanks for choosing EarFun. Please kindly send your order number to our customer service team for further assistance: service@myearfun.com.

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