Combining pairs

Sep 01,2023
U669941524
Sep 01,2023 at 1:16 pm
Sep 01,2023 at 1:16 pm

I have, or rather had, 2 pairs of EarFun Pros. Due to breakages and loss, I now have the left earbud only from one pair and the right earbud only from the other. Is there any way that these 2 earbuds can be "reprogrammed" to form a working pair?  Or am I just stuck with two half-pairs?

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EarFun CS Team

Staff Member

Sep 06,2023 at 9:32 am
Sep 06,2023 at 9:32 am

Hi friend, 

 

Thanks for choosing EarFun. Sorry to hear that. 

 

We kindly suggest you put both earbuds in the same case, charge them for two hours, and then reset and reconnect the earbuds as per the updated steps:

 

Step 1: Delete the old connection from the Bluetooth device.

Step 2: Place both earbuds into the charging case.

Step 3: Keep the charging case open, touch and hold the button on each earbud simultaneously for at least 10s until they flash in purple, then earbuds have been reset successfully.

Step 4: Search and reconnect “EarFun Free Pro". 

 

Below is the video link showing the complete steps of resetting and reconnecting for your ref.

https://youtu.be/GS9xTgOu_34

 

Hope the above suggestions work. 

 

Sincerely,

 

EarFun Customer Service Team

Report #1 Reply
U669941524
Sep 11,2023 at 5:10 pm
Sep 11,2023 at 5:10 pm

Works a treat! Thanks.

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