Earfun Air not being recognised

Jul 05,2024
U812262071
Jul 05,2024 at 8:35 am
Jul 05,2024 at 8:35 am

Hi, My Earfun Air's worked well in April on my Xaiomi.

They went flat and  I bought a new Pixel 8 Pro.

Ive recharged them I get a green light on the case when charging and red pulsing lights on the buds, but they are not recognised when searching for bluetooth.

Ive tried holding both buds in teh case- no purple reset lights. Ive held down teh button on the top and nothing.

 

Ive checked teh connections and all good

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EarFun CS Team

Staff Member

Jul 06,2024 at 11:14 am
Jul 06,2024 at 11:14 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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