Earfun Air TW200

Feb 17,2024
U906904955
Feb 17,2024 at 8:34 am
Feb 17,2024 at 8:34 am

Good morning, 

 

My earfun air TW200 ear buds first lost contact with the left bud. No sound but powered and flashing blue light as if trying to pair. In order to fix it I have tried to reset using some of the suggestions on this forum. As a result my right bud has now lost connection after "forgetting the device" in my iPhone. Neither will repair and pressing the charging case button for 8 seconds doesn't seem to do much despite a green light showing fully charged. 
Both still flash blue but will not pair with new or old devices. 

Is there a fix or are they dead?

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EarFun CS Team

Staff Member

Feb 22,2024 at 9:45 am
Feb 22,2024 at 9:45 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

 

EarFun Customer Service Team

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