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Earfun App for Android is not seeing my Ear free pro 3 or my air pro 3. if I am logged into my accounnt

Nov 12,2023 0

Nov 12,2023 at 11:54 pm

It doesn't show anything and it cannot add my earbud must be a bug on their servers. If you log out of account then skip login. Then re-add for your buds it will show up. Not sure what's gong on. before figuring this out this work around I had uninstalled the app, disconnected and repaired the bud. If i login to my account it will not add or show my connect buds on my moto edge plus. It was working before I checked today.

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EarFun CS Team

Staff Member

Nov 13,2023 at 8:47 am

Hi Friend,

We are so sorry for that.

There were some problems with the APP yesterday, but it has returned to normal now. We kindly suggest you try logging in again.

So sorry for the inconvenience caused to you.

Sincerely,

EarFun Customer Service Team

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lilchina

Nov 13,2023 at 3:11 pm

EarFun CS Team said:

Hi Friend,

We are so sorry for that.

There were some problems with the APP yesterday, but it has returned to normal now. We kindly suggest you try logging in again.

So sorry for the inconvenience caused to you.

Sincerely,

EarFun Customer Service Team

Click for original message

Thanks everyone is back to normal now. At least my work around works if this happens again.

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