Sep 21,2023 at 7:44 am
Dear Support!
Unfortunately, my daughter has lost the charging case of her Earfun Air Pro 2 earbuds.
Is it possible to purchase a replacement case somewhere?
Best Regards
Tibor Dohany
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EarFun Free 2S Replacement Charging Case
Sep 21,2023 0
U791890003
Sep 21,2023 at 7:44 am
Sep 22,2023 at 2:44 am
Hi Tibor,
Thanks for choosing EarFun. We are sorry to hear that.
We are afraid that the earbuds or the charging case won't be sold alone, sorry for the inconvenience.
How about we offer you a discount code for one pair and you may reorder the product again? But please kindly offer us the order number to check first. Please kindly email our customer service team via service@myearfun.com.
Sincerely,
EarFun Customer Service Team
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U791890003
Sep 22,2023 at 11:11 am
Sep 22,2023 at 11:11 am
Dear Support!
I think I wrote the wrong type in the text, the subject is correct.
As I see it is 60$ now on your website. What would be the discount in that case?
Do you deliver to Hungary as well?
Thanks, best regards.
Tibor
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Sep 25,2023 at 6:59 am
Hi Tibor,
Yes. We could ship to Hungary. Please kindly email our customer service team via service@myearfun.com and we will send the code to you.
Sincerely,
EarFun Customer Service Team
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