EarFun Free Pro 3 Just stopped working

Feb 26,2024
U572683885
Feb 26,2024 at 5:51 pm
Feb 26,2024 at 5:51 pm

Hello EF community,

 

I recently purchased a pair of EarFun Free Pro 3 ear buds and have had them for just a few months and today they just stopped working mid use. Nothing I do (disconnecting and reconecting, forgeting device and re-pairing, rebooting system) seems to get them working again. I have a different brand of ear buds as a back up (which the Free Pro 3 were meant to replace) and these are working fine with my laptop so I'm kind of frustrated.

 

Anyone have any clues or suggestions on what to do? Or do I need to return these and try something else?

 

Thanks!

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EarFun CS Team

Staff Member

Feb 27,2024 at 3:33 am
Feb 27,2024 at 3:33 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

May I ask what the specific signs of not working are? No sound from the earbuds? Not connecting?

 

Looking forward to your reply.

 

Sincerely,

 

EarFun Customer Service Team

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