Hello, Question: When I have the volume cranked it sounds like the speakers are blown when the sound cancelling is on. I've had other EarFun ear buds before and haven't had this issue. These are new, so are these defective, or do I have something set up wrong with the app??
Hi Friend,
Thanks for choosing EarFun. Sorry for the inconvenience caused to you.
Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.
Sincerely,
EarFun Customer Service Team
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