Earfun pro 3 can't make phone call when on wifi

Feb 02,2024
U853046633
Feb 02,2024 at 5:15 pm
Feb 02,2024 at 5:15 pm

My new earfun pro 3 buds do not work for phone calls when I'm on wifi. I can hear the other person but they can't hear me. I've disconnected my other bluetooth devices and reset everything and they don't work. The ear buds are fine for calls when using cell service - just not wifi. Any ideas on what to do? 

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EarFun CS Team

Staff Member

Feb 04,2024 at 9:11 am
Feb 04,2024 at 9:11 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

 

EarFun Customer Service Team

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