Hi all,
I'm new owner of UBOOM L speaker and I have noticed crackling sound on high volumes.
The issue exists on 0.50 and 0.48 firmware, also on video low latency mode and normal mode.
The speaker is connected via bluetooth to my phone and audio sources are Tidal and Youtube.
Can I do something?
Hi friend,
Thanks for choosing EarFun. Sorry for the inconvenience caused.
Could you please kindly send us a video to show the issue so we can give feedback to our product team and better assist you? We kindly suggest you put the phone close to the speaker to check whether it is still the same issue.
Please kindly email our customer service team via service@myearfun.com.
Sincerely,
EarFun Customer Service Team
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