Free Pro 3 Issue: (Find Feature) [Spare Left Bud]

May 02,2024
U194959482
May 02,2024 at 11:9 pm
May 02,2024 at 11:9 pm

After spending 4 months saving, 1 month searching and 2 weeks waiting. I found the perfect TWS wireless buds, Earfun's Free Pro 3.

I had it for 2 weeks and some days now and considering to make a video review after a month.

Issue: Unfortunately, after 3 times of almost losing my earbud whether during a nap or unsecure fit falling out, I can't find the right bud. I tried the find feature in the hap all  three times but it hasn't played any sound or helped in finding the buds.

I would have loved a bluetooth signal feature location method with the sound because the earphone died while I was trying to search for it.

I am actually fully depressed and would buy a new one maybe with a headphones set too but I don't have the money and I definitely can't afford shipping.

I hope there is some option for a spare or someway to gwo locate it as I was connected to the internet before it was lost

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EarFun CS Team

Staff Member

May 08,2024 at 8:52 am
May 08,2024 at 8:52 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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