Prior to updating to firmware 0.2.3, I was able to use my EarFun Free Pro 3 earbuds as a headset in Windows 10. After firmware 0.2.3 was installed, I could no longer use the earbuds as a headset. I had to change to headphone which doesn't allow me to use the built in microphone on zoom calls.
I have tried uninstalling the earbuds and installing them again, but that doesn't resolve the issue.
Hi Friend,
Thanks for choosing EarFun. Sorry for the inconvenience caused to you.
Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.
Sincerely,
EarFun Customer Service Team
I was able to correct the problem. Following a prompt the last time I signed into a Zoom call, I was able to get it working again. It seems that it was a problem between Zoom and Windows.
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