New unit with firmware 0.50 is not recognized by Media Tool

Feb 24,2023
U161680396
Feb 24,2023 at 2:52 pm
Feb 24,2023 at 2:52 pm

I have two units, one that came two weeks earlier with 0.45 and it was recognized by Windows when I tried flashing it to 0.48 firmware. It is still recognized even after flashed with 0.48 firmware.

Now I have a new unit that came today that I bought to pair with the earlier one. This new one came with 0.5 firmware but when I tried to connect to my computer, the SAME computer, and SAME USB 3.0 cable, it is not recognized at all. Tried another computer, still not recognized

Please advice a fix, if not let me know how I can get an exchange.

Report Reply
U359274313
Mar 11,2023 at 5:30 pm
Mar 11,2023 at 5:30 pm

Hi,

 

I have had the same problem, my laptop will not recognise the uboom L no matter what I try. annoying.

Report #1 Reply
U359274313
Mar 11,2023 at 5:32 pm
Mar 11,2023 at 5:32 pm

Just checked and I'm on firmware v0.45

Report #2 Reply
U304965681
Jul 05,2023 at 6:11 am
Jul 05,2023 at 6:11 am

There is a thread somewhere here where Earfun support says that the models that come with 0.50 may only come with a USB 2.0 cable. This was the case for me and the Media Tool only detected my 0.50 installed model when I used the right USB 3.0 cable. I was successfully able to revert it to 0.48.

Report #3 Reply

Thread Info

0 Likes

3 Replies

11 Views

Last replied by U304965681

Community Highlight

About The Technology Category About The Technology Category

by EarFun Admin Dec 31,2021

Forum Statistics

815 Discussions

1340 Messages

2455 Members

Share this thread