One earbud keeps disconnecting ans powering off.

Dec 14,2023
Venus
Dec 14,2023 at 4:50 am
Dec 14,2023 at 4:50 am

My (right I believe) earbud keeps disconnecting itself as soon as I power it on. I've tried cleaning the earbuds and their case, I've tried factory resetting them, I've tried letting them charge overnight...and nothing. Nothing seems to fix the issue. At first when I put the earbuds in my ear one would make the dying sound, but now instead it'll just shut off as soon as it's powered on. And now I truly don't know what to do.

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EarFun CS Team

Staff Member

Dec 14,2023 at 7:40 am
Dec 14,2023 at 7:40 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

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