Problem with order

Good morning, I had a problem while buying the Earfun Free Pro 2, I was doing the process of payment and I chose the Mercado Pago option with PayPal, I got my money debited and removed from my account but the page froze and my order wasn’t processed; I checked everywhere but the order wasn’t there, I’m asking to get my order placed or an immediate refund of my money.

Thank you. @earfun