Regarding Video mode

Jun 29,2024
U145350896
Jun 29,2024 at 7:56 am
Jun 29,2024 at 7:56 am

My earfun UBOOM L is now having cracking sound in video mode more and also atleast once daily there  would no sound coming from the speaker while in the video mode.I need to turn it off and turn back on then it works.
Firmware(0.5.0).Please fix this issue 

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EarFun CS Team

Staff Member

Jul 02,2024 at 8:10 am
Jul 02,2024 at 8:10 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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