Right Earbud not working

Apr 25,2024
U828321588
Apr 25,2024 at 7:13 pm
Apr 25,2024 at 7:13 pm

I have been using Earfun Air Pro 2 earbuds for well over a year now. These are incredible and have helped me a great deal with work - until recently. Out of the blue, the right earbud has stopped working completely. I have tried everything; putting both the buds back in the case, unpairing and repairing etc. The light on the right earbud still comes on though. When I press the reset button on the charging case with the buds in, only the left one blinks quickly while the right one blinks lazily. It is almost as if it has lost all connection with the case and the left airbud. While listening to music or YouTube, if I remove my left airbud, the music/video automatically pauses, while removing the right airbud does nothing (it used to before). Any clue regarding what it could be? Any remedies? I really don't want to lose out on these incredible babies.

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EarFun CS Team

Staff Member

Apr 28,2024 at 7:22 am
Apr 28,2024 at 7:22 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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