Hello, this is the second time in a row I buy Earfun air pro 2 because I lost my charging case the first time, and I just lost the second one too, is there any way I can get a replacement case? or any other way to charge the earbuds ? I have two pairs sitting and non of them are getting charged, it would be a waste to have to buy the whole package each time I loose them :'(
Hi friend,
Thanks for choosing EarFun. We are sorry to hear that.
We are afraid that the earbuds or the charging case won't be sold alone, sorry for the inconvenience.
How about we offer you a discount code for one pair and you may reorder the product again? But please kindly offer us the order number to check first. Please email our customer service team via service@myearfun.com.
Thanks for your understanding.
Sincerely,
EarFun Customer Service Team
Hello,
thank you for your reply, I have sent you an email (From another email )
Best,
In Air Pro 2 Support, Oct 10,2024
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