Uboom L cuts volume to 0 on low volume listening

Nov 16,2022
U614563334
Nov 16,2022 at 2:33 pm
Nov 16,2022 at 2:33 pm

I've been having problems with my Uboom L while listening at lower volumes.

The speaker is connected using a wire to my computer and every few seconds the volume is cut.

This is very annoying. When I raise the volume, which is uncomfortable while working or when I'm talking to collegues, there are no cuts.

 

Is this something that can be solved?

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EarFun CS Team

Staff Member

Nov 17,2022 at 8:54 am
Nov 17,2022 at 8:54 am

Hi friend, 

 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

 

Could you please kindly send us a video to show the issue you encountered so we can give feedback to our product team and better assist you?  Please kindly send the video to our customer service team via service@myearfun.com. 

 

Sincerely,

 

EarFun Customer Service Team

 

Report #1 Reply
U614563334
Nov 17,2022 at 11:1 am
Nov 17,2022 at 11:1 am

Video sent.

Report #2 Reply
U635950055
Aug 23,2023 at 11:37 pm
Aug 23,2023 at 11:37 pm

yea - this is very problematic when I'm playing video games with my speaker connected via aux. I'm currently on firmware 44. Is there a firmware (that doesn't sound like crap) that resolves this issue?

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