About the IDEAS & SUGGESTIONS category

Earfun, I love your products, but you really need to release an app.   

Most of your competitors have an app and it's becoming a standard expectation.  Reviewers almost always mention your lack of an app as a "con".

Your app should support, at a minimum:

• firmware updates
• battery levels
• control remapping
• preset & custom EQs

It would be nice to also be able to adjust ANC & transparency settings.

Look at the Panasonic Audio Connect, Soundcore, and QCY apps for feature ideas.

I am glad to see we can submit suggestions. I cannot yet speak about the products, mine is for the delivery.

I apologise in advance if what I am about to say is not meant for this  section. 

I ordered my headphones to Hungary. The order was submited to the Amazon Warehouse and then UPS was supposed to deliver. Unfortunately, it seems that UPS does not receive the contacts of the customer and they could not call me. After a couple of days of "unsuccessful" deliveries I got an email that the headphones can be picked from their office. UPS does not offer any contact with the courier during the delivery process. Meanwhile I had to go under quarantine so I will not be getting my device anytime soon.

I know it its not entirely EarFun or UPS fault. But maybe it is worth checking why the courier services do not receive the contacts of the customers. 

Maybe you can submit it through their official website: https://www.myearfun.com/process-warranty.

I would like to see automatic wear detection in the earphones, so if you remove  it from your ear, the music playing would stop.