Air 2 Pro disappointed

May 12,2023
U808513336
May 12,2023 at 6:47 pm
May 12,2023 at 6:47 pm

No app connection.

No multiconnection.

Just bought and shocked that earpods not detection in Earfun app.

Only Earfun Air 2 Pro 2023. BUT Where I can find that you have  two different versions of one model???

the second big flaw that upset me - no multiconnection. I am don't remeber, but when I read  reviews somewhere - I seen that this earbuds have multiconnection. But not. Maybe  2023 version have this feature???

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EarFun CS Team

Staff Member

May 19,2023 at 10:10 am
May 19,2023 at 10:10 am

Hi friend, 

 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

 

May we know the model of your mobile phone? Could you please kindly send us your order number and the serial number on the back of the package like ETPXXXXXXX to check the version of your earbuds? Please email our customer service team via service@myearfun.com. 

 

Kindly note that currently only EarFun Air S and Air Pro 3 support multipoint connections. 

 

Sincerely,

 

EarFun Customer Service Team

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