Air Pro 3

Jul 28,2023
U465672539
Jul 28,2023 at 4:52 am
Jul 28,2023 at 4:52 am

Brand new buds.  I have tried every step multiple times.  The ear buds will not connect and synchronize with each other. 

Sometimes I can't turn on the right bud no matter what I do.  

Sometimes only left will connect,  sometimes only right will connect.  

Pairing with Samsung Galaxy s20 fe. 

What's next so these work?

 

 

Report Reply
U465672539
Jul 28,2023 at 5:5 am
Jul 28,2023 at 5:5 am

Sometimes my phone says it,  "couldn't connect", to the earfun air pro 3.

 

So far these buds are garbage

Report #1 Reply
U465672539
Jul 28,2023 at 5:12 am
Jul 28,2023 at 5:12 am

I think the buds sometimes pair by the Right ear bud has no sound.  

 

Sometimes only the right side pairs and does have sound.  

 

These suck

Report #2 Reply
U465672539
Jul 28,2023 at 5:21 am
Jul 28,2023 at 5:21 am

Doing the 8 second reset always turns off the right bud.  Turning it back on makes it is out of sync with the left bud so only one bud can pair.  

Report #3 Reply
U465672539
Jul 28,2023 at 5:36 am
Jul 28,2023 at 5:36 am

Powered off the phone and the buds. Powered on the phone.  Tried to pair with ear buds in ears so I could hear the commands.  

The buds seemed to be synced for saying "power on" , though its hard to tell.  After sync,  as usual only left side had sound.  45 seconds later right side said,  "pairing". 

Did another 8 second reset to they turned purple.  Left blue started flashing, right side had no light.  

Report #4 Reply
U465672539
Jul 28,2023 at 5:39 am
Jul 28,2023 at 5:39 am

Out then in my ears.  Left side was connected.  40 seconds later right side did,  "turning on". 

 

For about 30 seconds they issued paired.  Then the right side list connection.  

 

SEND ME A REPLACEMENT PAIR PLEASE

Report #5 Reply
EarFun CS Team

Staff Member

Jul 28,2023 at 9:56 am
Jul 28,2023 at 9:56 am

Hi friend, 

 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

 

Please email our customer service team via service@myearfun.com and send us your order number and we will activate the warranty for you asap. 

 

EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

Report #6 Reply

Thread Info

0 Likes

6 Replies

15 Views

Last replied by EarFun CS Team

Community Highlight

About the IDEAS & SUGGESTIONS category About the IDEAS & SUGGESTIONS category

by EarFun Admin Jan 04,2022

Forum Statistics

715 Discussions

1190 Messages

2271 Members

Share this thread