Air Pro 4 In-Ear Detection (Sometimes) Doesn't Work

Aug 01,2025
U426210968
Aug 01,2025 at 3:8 am
Aug 01,2025 at 3:8 am

Hello I recently got the Air Pro 4 and noticed that the in-ear detection feature sometimes doesn't work. One earbud could be working (sometimes left, sometimes right) while sometimes both doesn't work at all, the only way to fix this is to put both earbuds in the case, close the case then reconnect and then both earbuds would work flawlessly, pausing music/video whenever I take the earbuds off. 

I updated to the latest firmware and tried factory reset but the issue is still there. 

I turned off the feature for now because it's too inconsistent. I need help solving this, thanks!. 

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obsydion
Aug 05,2025 at 1:36 am
Aug 05,2025 at 1:36 am

The same thing is happening to my Air Pro 4s. Everythign seems to be working fine but after extended use the in-ear detection on my left earpiece stops working. Putting them back in case for a bit seems to reset it enough to make it work again but the same thing keeps happening. I've done the factory reset but that did not help.

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EarFun CS Team

Staff Member

Aug 11,2025 at 1:28 am
Aug 11,2025 at 1:28 am

Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.

 

To assist you further, please email your order number to our customer service team at:

service@myearfun.com

 

We'll address your concern promptly once we receive your details.

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U746541619
Sep 02,2025 at 11:30 pm
Sep 02,2025 at 11:30 pm

Having the similar issue to my left ear bud, can you guys check if the issue isn't with the in ear detection not working but the delay of it. Since in my case, it takes like 5-10 seconds for the music and ANC to be turned off whenever I have the issue, but it works fine when putting it on. 

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U912259066
Sep 16,2025 at 1:1 pm
Sep 16,2025 at 1:1 pm

I have the similiar issue to my right ear bud, i have tried all the solutions, manual reset the TWS, factory reset, but eventually the in ear detection feature sometimes still doesn't work. The only way to fix this is to put both earbuds in the case, close the case then reconnect and then both earbuds. We have the same problem, what is going on? I just bought this TWS Air Pro 4 like a week ago, can you guys find the solution for us? It's kinda annoying for me. (Sorry for my bad English)

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