I received the Air Pro 4s yesterday. All dandy until I was using them this morning - left earbud went dead. Placed it in the case, it gets recognised and goes on once I plug it in to charge, and now it's completely dead. Is there anyway to reset the earbuds using the case like the previous models?
Hi Friend,
Thanks for choosing EarFun. Sorry for the inconvenience caused to you.
Please kindly send your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.
Sincerely,
EarFun
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