AirPro 3 Support - Continous beeping while on mute on Microsoft Teams

Mar 08,2023
U829148817
Mar 08,2023 at 4:47 pm
Mar 08,2023 at 4:47 pm

While on meetings in Microsoft Teams, when I mute my microphone, every few seconds my Air Pro 3  makes the beeping sound  that is normally heard the moment the mic is muted.  This behaviour persists even after the call has finished.

A similar behaviour with other headsets is available in the following thread, where using a BT dongle seems to have worked for some people:

https://answers.microsoft.com/en-us/msteams/forum/all/recent-update-to-teams-causes-beeping-in-headset/12cadd59-73ec-4ff2-b5c7-f95fcd73a566

Any support would be very much appreciated, as it is a very frustating bug.

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U829148817
Mar 09,2023 at 9:22 am
Mar 09,2023 at 9:22 am

Update: Upgrading the firmware from version 0.3.3 to 0.3.9 via the mobile app has solved this issue for me. Seems the beeping sound that ringed when the microphone was muted has been fully disabled =) 

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