I bought my earfun pads to help me watch tv without blasting my wife. Problem I am having is the audio is out of sync - i.e. delayed - with the tv video. It's distracting when the tv is showing someone's face and lips while they are talking. TV is a new LG OLED. Can anyone help? Thanks!
Hi friend,
Thanks for choosing EarFun. Sorry for the inconvenience caused.
Could you please send us your order number to check first? We need to confirm the model of the earbuds so that we can provide the corresponding suggestions to you.
Please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.
Sincerely,
EarFun Customer Service Team
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