Bluetooth Connect

Oct 05,2023
U112598657
Oct 05,2023 at 6:35 pm
Oct 05,2023 at 6:35 pm

I have a UBOOML and it connected to an iPhone. When I try to connect to a second iPhone it will not pair. It is not connected to the original iPhone when I try to do this. Why?

My iPhone will connect to my iPad with bluetooth.

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EarFun CS Team

Staff Member

Oct 07,2023 at 9:53 am
Oct 07,2023 at 9:53 am

Hi friend, 

 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

 

We kindly suggest you delete the old connections of the speaker, reboot your phones and then simultaneously press and hold "Volume +" and "Volume -" buttons for 5 seconds at least to reset and reconnect the speaker. 

 

If the above methods still could not solve your issues, please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

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