EarFun Audio App Opinion Collection.

Mar 23,2023
Sean Jay

Staff Member

Mar 23,2023 at 2:1 am
Mar 23,2023 at 2:1 am

Thanks to the majority of earfun customers.

It has been more than a year since the Earfun Audio app was developed and launched. Only one headset was supported at first: the EarFun Air Pro SV. As of the publication of this article, the number of earphone models supported by the app has increased to six. Our engineers have been doing their best to make this App well. But app software adaptation is not so easy. Although they have done a lot of internal testing, the app is still full of bad reviews and dissatisfaction in the review area of the Google play store. At the same time, we also know that's not the whole story, and we're ashamed of that. Therefore, if you guys have any suggestions, please reply under this post, we will listen carefully and strive to improve.

The EarFun Audio app only supports the following EarFun products:

EarFun Air Pro SV / EarFun Air S / EarFun Air Pro 2[2023 Version] /  EarFun Air Pro 3  / EarFun Free 1S / EarFun Free 2S.

If you need technical support, please contact us at service@myearfun.com

Report Reply
KorB4t
Apr 02,2023 at 9:28 am
Apr 02,2023 at 9:28 am

Hello,

Very happy with the product (EarFun Air Pro 3) and the App so far. Using for music and TV connected to Pixel 7 pro, Philips OLED TV(GoogleTV OS) and Windows Laptop , everything is working flawlessly so far.

A few suggestions  :

 

1 - Dark mode GUI for the App

 

2 - Add some more frequency bands to the Eq ("Expert EQ mode" ?) At least one more in the 3Khz - 4 Khz region.  If not possible to add more bands, allow user to select wich frequency each slider will affect.

 

3 - Reactivate LE Audio option with explicit warning telling this may not be working properly and that this option needs to be turned off if any issues.

 

Thanks

Report #1 Reply
U386140354
Apr 13,2023 at 8:16 am
Apr 13,2023 at 8:16 am

Hi, I just received my EarFun Free Pro 2 today and after downloading the App, I realized there is no EQ adjuster for these earphones. Why is that? I need to fine tune my sound!! :(

Report #2 Reply
flammy
Apr 20,2023 at 11:17 pm
Apr 20,2023 at 11:17 pm

More frequency bands for EQ. 

More EQ presets. 

Report #3 Reply
U157270221
May 22,2023 at 8:50 am
May 22,2023 at 8:50 am

I have an air 3 pro 

I would like to see dark mode and better ui as it seems outdated 

I would love to see a fit test and personalized EQ that adjusts EQ according to personal hearing loss 

The apps takes some time to realize that I have my buds connected and occasionally shows that they are no products

Overall good product and I would Recommend 

But there are some kinks needing to be sorted 

Best of wishes 🙏🙏

Report #4 Reply
U779721665
Jun 09,2023 at 1:19 pm
Jun 09,2023 at 1:19 pm

Please add ANC strengh control

Report #5 Reply
KEking
Jun 11,2023 at 3:38 am
Jun 11,2023 at 3:38 am

Honestly I'm happy with the app, however, you want suggestions so here they are. 

 

As others have mentioned, dark mode would be great.

 

The ability to track your earbuds. (Maybe this is already a thing but I haven't been able to figure out how to use it)

That's pretty much it. I mean it when I say I'm happy with the app. Keep up the good work team Earfun and keep continuing to strive for better.

Report #6 Reply
AuthenticGlitch
Jun 17,2023 at 2:38 pm
Jun 17,2023 at 2:38 pm

App is nice for sure but it's missing 2 things I like about similar apps.

First one is the option to disable touch controls on my Air Pro 3, I love customizing them but sometimes when laying down or sleeping I like the option to disable the touch controls entirely to avoid accidental touches.

Another missing feature is a widget, I don't like having to open the app every time I want to change things on my phone, a widget is much faster and more efficient although this is not entirely necessary it's just a quality of life feature.

Another small issue I've noticed is that it takes the app 10-30 seconds to recognize my Air Pro 3's are connected. And this happens anytime I close the app and open it again, even though my buds have been connected for a long while.  After further testing this is by far the most annoying and likely the reason for such bad reviews. I sometimes have to close and reopen the app for it to detect my earbuds .

I would like to also recommend a Bluetooth list of all connected devices currently paired or connected to the earbuds, while also giving us the option to switch between devices for multipoint connection.

Report #7 Reply
U590876617
Jun 27,2023 at 2:43 pm
Jun 27,2023 at 2:43 pm

There are four things I would like to see improved.

1. Connectivity of the app.
Sometimes I have to wait more than 10 seconds.
2. Announcement voice
These voice announcements are outdated. It should be electronic sound or something that can be changed freely.
3. Equalizer
There are few frequencies and the range of settings is small. 10-band or parametric EQ would be better.
4.Dark Mode

Translated with DeepL

Report #8 Reply
U836298968
Aug 06,2023 at 1:3 pm
Aug 06,2023 at 1:3 pm

More equalizer presets..

 

also, I recommend that the head phone remember the last mode I used. I have select normal every time I use. It always starts with anc

Report #9 Reply
U617659118
Sep 25,2023 at 1:50 pm
Sep 25,2023 at 1:50 pm

I would like to have the possibility to limit the state of charge of the earbuds to e.g. 80% when kept in the case in order to extend the battery lifespan.

The fact that the earbuds get charged whenever they're in the case means that the state of charge will likely be at 100% most of the time. This can dramatically reduce the lifespan of the battery and deem the earbuds unusable in just a couple of years :/

Ideally, the case would stop charging the earbuds as soon as their state of charge reaches 80%. Or at least we should be able to configure this threshold via the app

Report #10 Reply
U655059761
Nov 03,2023 at 4:44 am
Nov 03,2023 at 4:44 am

I'm using the app with the new Earfun Free Pro 3.  I have a few suggestions.

  • App
    • Make it not dependent on logging in to an account initially.  Sometimes the user may be in a location that doesn't have good cellular or wifi signal.  In these cases, the app gets stuck for too long on the login screen before it gives up.  Make the app work immediately and do the login in the background.  I understand the need, for checking for firmware updates, but don't make the login delay the ability to use the app locally.
    • Add a widget(s) for the app.
    • The app takes longer than it should  to find & connect to the buds.  Speed that up if possible.
    • Add more EQ presets.  I really like the custom EQ I set that gradually increases through the 10 bands.  0-2-3-4-5-6-7-8-9-9.  Try it and see what you think.  That would be a good  one to offer as a preset.
  • On the buds (EFP3)
    • Play corresponding beep confirmations for the taps. 
      Tap=beep.  Tap tap=beep beep.  Tap tap tap=beep beep beep. 
      Let the user turn the beeps on/off in the  app.
    • The ANC is good, but make it better.
    • The call quality is good, but make it better.
    • None of the supplied tips fit me as well as Spinfit 1025s.  Make your tips more like the Spinfits.

Excellent buds and pretty good app, but there's always room for improvement.

 

Report #11 Reply
Didusieq
Mar 22,2024 at 6:34 am
Mar 22,2024 at 6:34 am

Any Windows app?? I cannot find it.

Report #12 Reply
Sean Jay

Staff Member

May 08,2024 at 8:6 am
May 08,2024 at 8:6 am
Didusieq said:

Any Windows app?? I cannot find it.

Click for original message

I'm sorry. There is no Windows App for EarFun.

Report #13 Reply
U484463001
May 25,2024 at 8:26 am
May 25,2024 at 8:26 am

Hello, I would like to buy an earfun air 1 earphone. My question is, is it possible to customize the sound (eq) in the application for this type?

Report #14 Reply
U933425625
May 30,2024 at 9:14 am
May 30,2024 at 9:14 am
U386140354 said:

Hi, I just received my EarFun Free Pro 2 today and after downloading the App, I realized there is no EQ adjuster for these earphones. Why is that? I need to fine tune my sound!! :(

Click for original message

Same issue... There is no rq settings in the app. Just 4 buttons  with white noise? ?

 

Report #15 Reply
U448105610
Aug 11,2024 at 2:32 am
Aug 11,2024 at 2:32 am

I'm blown away by the work on this app. The app is very efficient and balanced with the right amount of features and easy navigation.  I also love the look and the design ...it's very inviting. 

Report #16 Reply

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