Constant Low Battery

Feb 02,2024
U109928057
Feb 02,2024 at 12:52 pm
Feb 02,2024 at 12:52 pm

Hi,

I've had my Ear Fun Air for just about a year now. Recently I got the  voice saying low battery so I charged my Ear Fun Airs for 2 hours with the light being green. When I put them in I still recieved the voice of low battery and it says on my phone low battery 10%, they then ran out of charge.  I put them on charge again but the light was still green and when I took them out 2 hours later they were still dead.

Is there anything you can do to help?

Thanks,

Alex

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EarFun CS Team

Staff Member

Feb 02,2024 at 1:16 pm
Feb 02,2024 at 1:16 pm

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

 

EarFun Customer Service Team

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