Earbuds not appearing on bluetooth

May 30,2024
May 30,2024 at 5:38 pm
May 30,2024 at 5:38 pm

My earbuds worked fine for about 4 hours. I connected them to both my phone and my laptop. I tried to disconnect them from my laptop so I could use them on my phone, but they refused to connect. I tried forgetting and pairing again and now they don't even show up as an available connection. When I open the case,  the earbuds flash red regardless of what I do. I have charged the case and tried resetting them per the owner's manual and they still won't connect.

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EarFun CS Team

Staff Member

Jun 03,2024 at 8:44 am
Jun 03,2024 at 8:44 am

Hi Friend,


Thanks for choosing EarFun. Sorry for the inconvenience caused to you.


Please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.



EarFun Customer Service Team

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