I have them paired with a fairphone 3. Sometimes when I'm listening one side cuts out and comes back and then the other side cuts out and comes back. It doesn't happen often but it is annoying. I haven't updated any firmware since getting them.
Hi Friend,
Thanks for choosing EarFun. Sorry for the inconvenience caused to you.
Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.
Sincerely,
EarFun Customer Service Team
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