EarFun Air Pro 3 Left Earbud Works Fine Then Goes Silent

Jan 09,2024
U132365158
Jan 09,2024 at 10:36 pm
Jan 09,2024 at 10:36 pm

Hi EarFun,

I've been using your EarFun Air Pro 3 headphones for roughly six months, and I've never had any problems. But recently, whenever I connect the earbuds and begin using them to listen to music, the left earbud will work fine for roughly 2 minutes and then go dead silent. I'm not sure what the issue is because there's no change in volume when it is working, and the right earbud still works as normal. They are both charging and connecting properly.

Thanks.

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EarFun CS Team

Staff Member

Jan 12,2024 at 10:28 am
Jan 12,2024 at 10:28 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

 

EarFun Customer Service Team

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