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Earfun air pro 4 ldac doesn't work

Aug 07,2024 0

Aug 07,2024 at 4:39 pm

Hi! Today arrived the new air pro 4, but i can't turn the ldac on only the aptx. I have the ldac, and already used soon with another earbuds

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EarFun CS Team

Staff Member

Aug 08,2024 at 4:10 am

Hi Friend,

Thanks for choosing EarFun.

Please check whether the dual device connection function is turned on. These two functions cannot be turned on at the same time. If not, please kindly send us your order number to our customer service team: service@myearfun.com and send them the screen recording.

Sincerely,

EarFun

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U244699629

Aug 08,2024 at 5:28 am

EarFun CS Team said:

Hi Friend,

Thanks for choosing EarFun.

Please check whether the dual device connection function is turned on. These two functions cannot be turned on at the same time. If not, please kindly send us your order number to our customer service team: service@myearfun.com and send them the screen recording.

Sincerely,

EarFun

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Thank you! It's working now! 😊

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