Earfun Air S AMBIENT SOUND mode

Dec 06,2022
Stefano tanaus
Dec 06,2022 at 11:10 am
Dec 06,2022 at 11:10 am

Hi, i'm a musician and a I was so happy to use my Earfun Air Pro to study music. The Ambient sound mode, to study, is great on Earfun Air Pro. I download the Earfun Audio app to personlize it, but it can't connect to the Earfun Air Pro so i decided to buy the new Earfun Air S and... now, the Ambient Sound mode is working not so well as with Earfun Air pro and, unfurtunatly, you cannot modify it using the app. This is really a pity! It would be nice to have the ability to change the microphone volume using the Ambient Sound mode. How can I fix this problem?

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EarFun CS Team

Staff Member

Dec 07,2022 at 11:34 am
Dec 07,2022 at 11:34 am

Hi Stefano, 

 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

 

We kindly suggest you switch to other ear tips we offer to you and then wiggle tightly the earbuds to the best place to wear to have a try.

 

Sincerely,

 

EarFun Customer Service Team

 

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Stefano tanaus
Dec 09,2022 at 11:37 am
Dec 09,2022 at 11:37 am

Will you never add the ability to change the volume of the ambient sound or just give two or three different volume options to choose? It would be great!
I'd be enough to have the same ambient sound volume there is with the Earfun Air pro...

 

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Stefano tanaus
Dec 12,2022 at 10:21 am
Dec 12,2022 at 10:21 am
EarFun CS Team said:

Hi Stefano, 

 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

 

We kindly suggest you switch to other ear tips we offer to you and then wiggle tightly the earbuds to the best place to wear to have a try.

 

Sincerely,

 

EarFun Customer Service Team

 

Click for original message

Will you never add the ability to change the volume of the ambient sound or just give two or three different volume options to choose? It would be great!
I'd be enough to have the same ambient sound volume there is with the Earfun Air pro...

Report #3 Reply
EarFun CS Team

Staff Member

Dec 14,2022 at 9:12 am
Dec 14,2022 at 9:12 am

Hi Stefano, 

 

We are sorry that EarFun Air S doesn't have such a function. We will give feedback to our product team. 

 

Sorry for any inconvenience caused.

 

Sincerely,

 

EarFun Customer Service Team

Report #4 Reply

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