earfun air s right earbud randomly stopped working.

May 02,2024
U416841223
May 02,2024 at 3:13 pm
May 02,2024 at 3:13 pm

I bought these a bit more than 2 months ago. So far they have been great until this week the right one just stopped charging. I looked at some posts and saw that they recommend cleaning it and such. I have thoroughly cleaned them and they still don't work. The contacts look perfect and I have no idea what's wrong. Any advice on what to do?

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EarFun CS Team

Staff Member

May 08,2024 at 7:56 am
May 08,2024 at 7:56 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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