Earfun Air S Right Earbud Stopped Working.

Mar 17,2024
U659506542
Mar 17,2024 at 6:31 am
Mar 17,2024 at 6:31 am

I have had the Earfun Air S for about six months now, and have enjoyed using them. However, one day, I was using them with no problems in the morning. But when I tried using them again later that day, the right earbud would not turn on. I have tried leaving them in the case for hours in hopes that it would fix the problem however it did not work. I have also tried cleaning the contact points, charging, and resetting the earbuds however there have been no positive outcomes up to this day. Any recommendations on what to do?

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EarFun CS Team

Staff Member

Mar 25,2024 at 10:24 am
Mar 25,2024 at 10:24 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

 

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U880039673
Apr 01,2024 at 2:55 am
Apr 01,2024 at 2:55 am

Hi Team,

    I am facing same issue. left earbud ws working fine initially. All othe sudden it is not connectable. I bought Earfun Air Pro3 as a bundle product along with Apple iPhone 15 Promax from iStudio Singapore.. In that case is it ok to provide the product Unique ID in the warrenty page ?

 

Regards,

Vinoth

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