EarFun App support for Air Pro 2

Apr 07,2022
U500165380
Apr 07,2022 at 7:28 am
Apr 07,2022 at 7:28 am

Why didn't EarFun tailor the app to support Air Pro 2 also?

I would have appreciated if  they did as Air Pro 2 came out not too long before the SV.

Also, it would be a plus for loyal fans to have App support for slightly older models.   I personally would have wanted to have better control on how loud the ambient levels are etc...

Report Reply
EarFun CS Team

Staff Member

Apr 09,2022 at 4:56 am
Apr 09,2022 at 4:56 am

Hi friend,

 

Thanks for choosing EarFun. 

 

Kindly note that the EarFun Audio App is currently only compatible with the latest Air Pro SV. It couldn't manage the previous model due to the software or firmware difference between different earbuds. Sorry for the inconvenience caused.

 

Sincerely,

 

EarFun Customer Service Team

 

Report #1 Reply
Rich S
Apr 25,2022 at 12:33 pm
Apr 25,2022 at 12:33 pm

I possibly wouldnt have bought them if I didnt know the app didnt support them - how will they get any firmware updates etc ? and why doesnt your app state at the start it only supports older earbuds as I played with it for ages.... I will post this on amazon now for other users as currently you are just buying "bog standard" BT earbuds with zero extra features....

Report #2 Reply
Fromanotherworld
Jun 15,2022 at 3:47 am
Jun 15,2022 at 3:47 am
Rich S said:

I possibly wouldnt have bought them if I didnt know the app didnt support them - how will they get any firmware updates etc ? and why doesnt your app state at the start it only supports older earbuds as I played with it for ages.... I will post this on amazon now for other users as currently you are just buying "bog standard" BT earbuds with zero extra features....

Click for original message

Me eighter, this is quite an very annoying thing, that such low app support is given.

Report #3 Reply
U931868065
Nov 05,2024 at 2:51 pm
Nov 05,2024 at 2:51 pm
EarFun CS Team said:

Hi friend,

 

Thanks for choosing EarFun. 

 

Kindly note that the EarFun Audio App is currently only compatible with the latest Air Pro SV. It couldn't manage the previous model due to the software or firmware difference between different earbuds. Sorry for the inconvenience caused.

 

Sincerely,

 

EarFun Customer Service Team

 

Click for original message

 Hello, it's a pleasure to greet you. Excuse me, nowadays, do they work with the app, and if so, do they have any functional differences compared to the SV, or not present the same number of parameters?

 

 

Report #4 Reply

Thread Info

0 Likes

4 Replies

14 Views

Last replied by U931868065

Community Highlight

EarFun Audio App Opinion Collection. EarFun Audio App Opinion Collection.

by Sean Jay Mar 23,2023

Forum Statistics

854 Discussions

1387 Messages

2535 Members

Share this thread