Earfun free pro 3 strange stutter

Apr 11,2024
U843372383
Apr 11,2024 at 5:23 pm
Apr 11,2024 at 5:23 pm

My free pro 3s started doing this strange thing where when both earbuds are on, sometimes they cut out for a moment but not at the same time. The left cuts out for a moment and is back right as the right bud cuts out and comes back.  It's really frustrating and disorienting. I've tried restarting my phone, unpairing the buds and repairing. I also turned off the multiple device pairing mode and still nothing. Please help!

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EarFun CS Team

Staff Member

Apr 14,2024 at 11:0 am
Apr 14,2024 at 11:0 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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