Earfun speaker wont hold a charge

Feb 21,2023
U911225800
Feb 21,2023 at 10:20 pm
Feb 21,2023 at 10:20 pm

I have used this without issue and now the ear fun wont hold a charge. I'm not sure if the speaker attempted to update or not but it's very frustrating. Any advice on how to fix?

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EarFun CS Team

Staff Member

Apr 20,2023 at 9:51 am
Apr 20,2023 at 9:51 am

Hi friend, 

 

Thanks for choosing EarFun. Sorry for the inconvenience caused.

 

We kindly suggest you press and hold the power button for 15s at least to reboot the speaker, use our original usb-c cable and try switching different cables also even sockets to charge it for around 5 hours to see whether it will work.

 

If the above methods still could not solve your issues, please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

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