Earfun speaker wont hold a charge

Hi friend, 

Thanks for choosing EarFun. Sorry for the inconvenience caused.

We kindly suggest you press and hold the power button for 15s at least to reboot the speaker, use our original usb-c cable and try switching different cables also even sockets to charge it for around 5 hours to see whether it will work.

If the above methods still could not solve your issues, please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

Sincerely,

EarFun Customer Service Team