Earfun UBOOM L unwanted auto-shutdown in TWS mode

Oct 18,2023
U251203874
Oct 18,2023 at 3:22 am
Oct 18,2023 at 3:22 am

Earfun UBOOM L has served me well, but there is very annoying fiture or bug.... Is it too late to report it?

Looks like the last F/W (0.4.8) is almoust a year old. Mine came originaly with Oluv's FW 0.4.3

 

How to replicate: need a pair of  UBOOM L  speakers, connected in TWS mode

 If music paused for more then 30minutes , both speakers  will auto-shutdown regardless if they battery powered or both connected to charger. If I use only one speaker then it will stay connected as long as need it. (I'm using them as pc speakers)

I was hoping this was fixed in 0.4.8 but sadly - NO.

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EarFun CS Team

Staff Member

Oct 30,2023 at 10:25 am
Oct 30,2023 at 10:25 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused.

 

Please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

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