Firmware 0.5.1 Noise Cancelling less effective

Mar 15,2024
U390234797
Mar 15,2024 at 5:27 pm
Mar 15,2024 at 5:27 pm

Installed the 0.5.1 firmware update today and I'm noticing a substantial reduction in the effectiveness of noise cancelling.   The mode definitely activates and I can pick up a minor change, but lots of background noise still makes it through. It just seems to be less aggressive in what it filters.

I also noticed that adjusting the earbud while noise cancelling is active no longer causes loud squealing feedback.  That's definitely a welcome change, but the reduction in noise cancelling is so significant that it's hard to tell it's working at all.

 

Also, Ambient mode seems to be less aggressive as well and very little extra sound carries through versus Normal.

 

Any adjustments I can make or suggestions?

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EarFun CS Team

Staff Member

Mar 25,2024 at 10:22 am
Mar 25,2024 at 10:22 am

Hi Friend,

 

Thanks for choosing EarFun. 

 

Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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