Free Pro 3 - Dual Connect (Apple OSX & Android)

Jan 24,2024
U840357417
Jan 24,2024 at 9:17 pm
Jan 24,2024 at 9:17 pm

Hi Guys,

I have the problem, that when I have the Free Pro 3 connected to my MAC and Android Phone at the same time I can't hear the tone from my Android Phone. I have to disconnect the Apple in order to hear. Any idea what might cause this to happen?

Thanks

Jan-Hendrik

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EarFun CS Team

Staff Member

Jan 25,2024 at 1:51 am
Jan 25,2024 at 1:51 am

Hi Friend,

 

Thanks for choosing EarFun.

 

When using the multipoint connection function, although Free Pro 3 is connected to your Mac and Android Phone at the same time, it will not play the audio of the two devices at the same time.

 

If you are playing audio on your Mac, the audio on your Android phone cannot be played through the earbuds unless you manually pause the audio on your Mac and play the audio on your Android phone. (no disconnect required)

 

However, no matter which device you play audio on, as long as there is an incoming call, the audio channel will automatically give priority to the call.

 

If you have any questions, please feel free to contact us via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

 

EarFun Customer Service Team

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