Is it possible to update firmware, connection with Garmin Venu 2 keeps cutting out

May 21,2024
U200463019
May 21,2024 at 9:58 am
May 21,2024 at 9:58 am

My watch always used to connect. When both air buds and watch are full power and connected, when I start running I find that unless I hold my watch almost to my ear, they cut out.

 

I was hoping a firmware update would help

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EarFun CS Team

Staff Member

May 27,2024 at 9:43 am
May 27,2024 at 9:43 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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