Left ear bud not working. Really inconsistent pairing.

Dec 10,2023
U758513102
Dec 10,2023 at 10:53 pm
Dec 10,2023 at 10:53 pm

I have had 2 previous versions of earfun earbuds and have been really pleased. But this new Pro 3 has been really poor since buying less than a week ago (broke one of the previous buds)

The left earbud has a complete mind of its own and has since stopped working. The pairing is really inconsistent also. I have a Samsung A71 and have no issues connecting to any other device.

Reseting does not work.

Can you advise how to fix the issue as I want to give this brand the benefit of the doubt.

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EarFun CS Team

Staff Member

Dec 11,2023 at 10:36 am
Dec 11,2023 at 10:36 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

 

Sincerely,

 

EarFun Customer Service Team

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