left ear pod not charging

Jan 08,2024
U565032615
Jan 08,2024 at 1:30 am
Jan 08,2024 at 1:30 am

this is my second attempt to gather information about the left earpod not charging - the right one lights up in the charging box but the left one shows no light at all.  I have tried rebooting it via the 8sec charging button route but that doesnt work.   Please advise.

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EarFun CS Team

Staff Member

Jan 08,2024 at 10:25 am
Jan 08,2024 at 10:25 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

 

EarFun Customer Service Team

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