this is my second attempt to gather information about the left earpod not charging - the right one lights up in the charging box but the left one shows no light at all. I have tried rebooting it via the 8sec charging button route but that doesnt work. Please advise.
Hi Friend,
Thanks for choosing EarFun. Sorry for the inconvenience caused to you.
Please kindly send us your order number and email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.
Sincerely,
EarFun Customer Service Team
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