Lost charging case

Aug 11,2022
U369192460
Aug 11,2022 at 4:53 pm
Aug 11,2022 at 4:53 pm

Hello, 

I have lost the charging case for my Ear Fun Air Pro earbuds. Is it possible to purchase a new one?

Thanks,

Will

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EarFun CS Team

Staff Member

Aug 15,2022 at 1:40 am
Aug 15,2022 at 1:40 am

Hi Will,

 

Thanks for choosing EarFun. We are sorry to hear that.

 

We are afraid that the earbuds or the charging case won't be sold alone, sorry for the inconvenience.

 

How about we offer you a discount code for one pair and you may reorder the product again? But please kindly offer us the order number to check first. Please email to our customer service team via service@myearfun.com. 

 

Thanks for your understanding.

 

Sincerely,

 

EarFun Customer Service Team

 

 

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