I have one set of Earfun Pro earbuds that I use with my computer while working. I was so happy with them that I bought a second paid to use with phone around the house. But when I use bluetooth to search for the second set all I get is the computer set, and I am unable to pair with the second set. Suggesations?
Hi Rob,
Thanks for choosing EarFun. Sorry for the late reply and the inconvenience caused.
Could you please send us your order number to check first? We need to confirm the model of the earbuds so that we can provide the corresponding suggestions to you. Please kindly email our customer service team via service@myearfun.com. Have you removed the insulating film on the earbuds?
Looking forward to your reply.
Sincerely,
EarFun Customer Service Team
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