Music Gets Muffled While on Call

Jun 29,2024
U402748917
Jun 29,2024 at 1:57 pm
Jun 29,2024 at 1:57 pm

I have tried both in my laptop and my phone. It seems to be an issue of the earbuds. I have the air pro earbuds. So, when I'm on a call I can't listen to music because it lowers the background sounds. I've already disabled every noise suppression/enhancemente option on Windows, and my phone doesnt even have a noise suppression option and it still happens. It will play like 1 second of the song before geting muffled. Is there a way to disable this?

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EarFun CS Team

Staff Member

Jul 02,2024 at 8:11 am
Jul 02,2024 at 8:11 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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